Opening Hours

Monday : 10am to 7pm
Tuesday : 10am to 7pm
Wednesday : 10am to 7pm
Thursday : 10am to 9pm
Friday : 10am to 7:30pm
Saturday : 10am to 6pm
Sunday : Closed

Access to our shop

The shop is open for a purchase or a visit during operating hours.
Only the Lounge and Lockers room are reserved for Grauer cardholders.

Caretaking of your Cigars

We offer all our clients a cigar security service under optimal preservation conditions.
For more information, please contact us.

Resident Card

Individual Resident Card

  • The applicant must be 18 years or older.
  • The applicant must arrange a first appointment in person to understand the culture of the House of Grauer.
  • The candidacy must be filed and approved by HOUSE OF GRAUER SA
  • Once the application is accepted, the new resident will receive his/her resident card which is nominative and non-transferable.
  • The number of residents is limited to 250.

Corporate Resident Card

We also offer companies the opportunity to acquire a Corporate resident Card.
For more information, please contact us.


  • Exclusive and unlimited access to the Cigar Lounge during opening hours.
  • Unlimited access to the store and Art and Cultural area during opening hours.
  • The opportunity to enter with guests, ensuring that they benefit from access to the Lounge and a variety of discounts.
  • Permanent discount on all items for sale. (except spirits).
  • Priority right to acquire collectibles, antique replicas and limited edition items.
  • Priority invitations to various events (new product launches, private sales, tastings, discovery workshops, etc...).
  • Consumables and amenities at discretion.
  • Small concierge service.

A detailed list is provided to the member at the conclusion of the contract.